Pricing & Payments

What Should I Do If My Credit Card Has Been Refused?

Check that all the details you have entered on the checkout page are correct. If it is refused after that, try another credit card. Contact Customer Service if you feel that your card is being refused due to our error. In some cases, we may recommend that you contact your credit card company to get the issue resolved. You may also try other payment methods.

Why Isn’t My Coupon Working?

Your coupon may have expired or may have already been used on a previous order.

Only ONE coupon applies per order.

Coupons do not apply to shipping fees or services.

Coupons may not apply to limited-time sales or clearance items.

Some coupons apply only to specific items.

There may be prerequisites for the use of coupon codes, such as a minimum purchase amount or a maximum savings amount.

If the above exceptions do not cover the coupon you wish to use, or if you have any other questions, please feel free to contact us through Live Chat or by emailing ” [email protected] “.

What Payment Methods Do You Accept?

We accept the following payment methods:

• PayPal
• Credit card / debit card
• Affirm (only applies to the US site)
• Apple Pay
• Google Pay
• Link

Price Match Policy

What Is ZILOFT’s Price Match Policy?

The value of shopping with ZILOFT is about a sense of satisfaction that you paid the right price without sacrificing experience, quality, or style.

We work hard and remain focused on simplifying the shopping experience to provide great deals when and where our guests want to shop.

Why Am I Charged for Sales Tax?

Depending on your state, some categories of items are taxed and others are not. We’re required to charge sales tax on applicable items if the state you’re in mandates it.